Disney Adventure Booking Term & Conditions
These terms and conditions govern the relationship between the customer (hereinafter referred to as “Customer”) and Airlink Travel and Tour Sdn Bhd (hereinafter to as “The Company”). By booking a trip with the company, the Customers agree to be bound by these terms and conditions. Customers are deemed to have read, understood, and accepted the following terms and conditions listed below. In the event of any conflict, the terms and conditions herein shall prevail.
The services provided by third-party providers such as cruises, airlines, hotel accommodation and transportation are subject to respective companies with their respective terms and conditions. These terms and conditions are the rules and guidelines that govern the use of the services provided by these providers. Which outline the rights and obligation of both the providers and establish the framework review and or the provision of services. It vary depending on the specific service or package being offered. Consumers should therefore they review the relevant terms and conditions for the specific service they are interested in.
Promotion Packages purchased during Travel Fairs or Special Promotion Period: For special cruise fares and airfares must be issued within a stipulated time frame. Any amendment or cancellation, the fare difference will be imposed based on the prevailing rate at the time of change. Once cruise ticket is issued, full cancellation charge is levied, and no refund will be considered in the event of cancellation and no show.
CRUISE CANCELLATION
• Cancellation fee imposed will be calculated based on total fare.
• 100% cancellation charges will be levied for Non-refundable promotion fares and sailing classified as mid-season and peak season sailing.
• Change of names, sailing date and downgrading of cabin category are considered as cancellation and cancellation penalty applies.
For special airfares offered on tour packages, air tickets must be issued within a stipulated time frame. Any amendment/cancellation, the fare difference will be imposed based on the current pricing at the time of notice. Once the ticket is issued, a full cancellation charge is levied, and no refund will be considered in the event of cancellation, no-show, or no collection of the ticket.
All cancellation policies are subject to respective Cruise Companies terms and conditions which varies and customers are provided with the copy of the respective terms and conditions.
1. VISA / PASSPORT REQUIREMENTS AND PASSAGE RESTRRICTIONS
All passports must have at least 6 months validity from the return date of sailing. Passengers are responsible to ensure that all travel documents and visas are in order prior to departure from their home country. Visa and immigration regulation vary depending on the travel destination and the nationalities of the passengers. Visa application is at passenger’s own arrangement. No refund will be made to passengers who are denied embarkation for non-compliance of immigration requirements.
2. PREGNANCY POLICY
Pregnant women who will enter the 23rd week of pregnancy by the beginning of, or at any time during their cruise vacation. A doctor’s certification fitness to travel is required to be presented to the check-in staff.
3. INFANT POLICY
Infant (below 2 years old) sharing the same cabin with 2 full paying passengers will be charged an infant rate. All passengers must be more that 6-months old on day of sailing to sail. Children under 18 years of age must be accompanied in the same cabin by a passenger, 18 years or older.
4. SINGLE TRAVELLER ADDITIONAL
Single traveller charges are based on 200% of the Twin-Sharing cruise fare unless otherwise stated.
5. ADDING OF CABIN
Any additional cabin will be charged at prevailing rates.
6. ADDING OF PASSENGER
Adding of passenger is subject to availability and will be charged at prevailing rates.
PAYMENT SCHEDULE & TERM POLICY
Booking Deposit 50% of cruise fares
Full Payment 99 days prior to departure
• A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Reservations are subject to cancellation if full deposit is not received within the period specified at time of booking.
• All prices are subject to change based on the current exchange rate. The company reserves the right to adjust prices due to currency fluctuations, except for fares already paid in full before the price increase notice.
• Taxes, fees, and port charges may change. DCL reserves the right to collect any increases at the time of sailing, even if they were already paid in full.
BOOKING CANCELLATION POLICY (INTERIOR – VERANDAH STATEROOM)
Cancellation Notice Received by Cancellation Charge (Per Person)
More than 90 calendar days prior to departure RM200 per person *
89 – 46 calendar days prior to departure RM200 + 30% of full cabin fare *
45 - 31 calendar days prior to departure RM200 + 50% of full cabin fare *
30 – 16 calendar days prior to departure RM200 + 75% of full cabin fare *
Within 15 calendar days or less prior departure RM200 + 100% of full cabin fare *
No Show / No Written Notice RM200 + 100% of full cabin fare *
BOOKING CANCELLATION POLICY (SUITE – CONCIERGE STATEROOM)
Cancellation Notice Received by Cancellation Charge (Per Person)
More than 46 calendar days prior to departure RM250 + 30% of full cabin fare *
45 - 31 calendar days prior to departure RM250 + 50% of full cabin fare *
30 – 16 calendar days prior to departure RM250 + 75% of full cabin fare *
Within 15 calendar days or less prior departure RM250 + 100% of full cabin fare *
No Show / No Written Notice RM250 + 100% of full cabin fare *